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Training and service

After-Sales Service

Fast, binding and reliable – that's what makes a good after-sales service.
It is an essential element of our business philosophy.

Contents
 

Repairs and servicing

Our after-sales solutions are based on three pillars!

They are closely interlinked and have the common goal of supporting you: our Service, Training and Repair Centres. You can contact us 24 hours a day, just write an email to syurga@bollhoff.com.

Böllhoff parabola

Service Centre

 

First class and reliable

We don't simply talk about it, we have it. For us, providing a good service goes without saying. Our Service Centre specialises in ensuring the cost-effectiveness and availability of your production and helping you retain the value of your investment.

 

In detail, our services include the following

  • Advice on fastener design and material
  • Equipment design
  • Manufacture of trial components
  • Commissioning
  • Start-up schedule testing
  • On-site plant maintenance → Spare parts supply
  • Simulation of joints on component → Fastener commissioning
  • Rivet logistics
  • Production monitoring for adjustment of machine parameters
  • Monitoring of servicing and maintenance activities
  • Support with initial fastener evaluation and verification of plant parameters in conjunction with your quality assurance department
  • Assistance with preparing maintenance concepts and TPM plans
  • Remote maintenance set up on request

Training Centre

 

Practical and professional

With our customers and our own development requirements in mind, we have a modern training centre.
This offers ideal conditions for optimum learning by combining practical machine demonstrations with theoretical instruction.

 

You benefit from

  • In-house and off-site training courses
  • Recognised continuing education credits with personal certificate
  • Differentiated training concepts for operators and maintenance personnel
  • Courses delivered by qualified trainers
  • Support with on-the-job training during production monitoring to achieve target availability

Repair Centre

 

Competent, fast and reliable

As a fastening expert, we set traditionally high standards for the quality and durability of our products. But of course we will support you in the event that our tools require servicing. In our highly efficient Repair Centre we are here to help you.

 

Our repair package

  • Preparation of a cost estimate
  • Scheduling coordination and repair planning
  • Provision of spare and replacement equipment
  • Completion of repair with subsequent function test
  • Preparation of a repair report
  • Assembly and commissioning of repaired equipment
  • Generation of repair and maintenance packages
After-Sales Service – Repair Centre

More information

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Here you will find information about successful applications and related topics.