Quality management

IATF 16949 – Certified for the highest demands

The certification testifies to the fact that we have introduced and implement a quality management system (QM system) that meets the highest requirements:

• Customer orientation
• Customer satisfaction
• Error prevention instead of fault recovery
• Zero-defect philosophy
• Continuous improvement
• Separate account manager
• Involvement of all employees in all business processes
• Accredited test laboratory conforming to DIN EN ISO/IEC 17025

Our QM system has a strict focus on prevention. Error prevention through careful advance quality planning, the selection and auditing of suppliers and the use of state-of-the-art production facilities and testing options are our customers’ guarantee of quality.

Specially trained employees check day-to-day production at SPC measuring stations using detailed inspection plans and strict specifications. At the customer's request, we also perform an additional 100% check using state-of-the-art digital technology.

The “Optimizing Böllhoff System” (OBS) was set up to systematically advance this process. Underpinning the OBS concept is our philosophy of supporting our customers right the way along their value-added chain. With innovative products and services for optimised costs, performance and quality.

Thanks to systematic process control in all areas we can edge closer and closer to the ideal of the zero defect philosophy.