Böllhoff Academy
Training module 8D Problem solving
Event details
Date
- 3rd November 2026
- at 9:00 a.m. – 5:00 p.m. (UTC+2)
- Number of participants: Maximum 10 participants
- Trainer: External coach, Formel D
- Language of the event: English
Organiser
- Böllhoff GmbH
Archimedesstraße 1-4
33649 Bielefeld
Germany
Location
- Online seminar
Participation fee
- 250,– EUR plus VAT
Target audience
- Employees from the fields of complaints processing, quality assurance and quality management
Training goals
- Gaining new insights into problem-solving processes to better identify customer needs and to improve and maintain customer satisfaction in the long term
- Demonstrating the specific approach within the 8D problem-solving process
- Getting to know auxiliary tools that support the problem-solving process
Topics
- D1: Problem solving team
- D2: Problem description
- D3: Immediate measures
- D4: Analysis of root causes
- D5: Possible turn-off measures
- D6: Implementation of parking measures
- D7: Preventive measures
- D8: Lessons Learned
- Evaluation criteria
- Standard quality tools (Ishikawa, 5 Why, etc.)
Completion
- Certificate of attendance / Certificate
Downloads
Further information about the online seminar can be found in the information sheets.
Register
Register here for the online seminar "Training module 8D problem solving".
Your contact
Frau Gabriele Gutke
Head of Supplier Development
E-mail: ggutke@boellhoff.com
Phone: +49 521 4482-429