Guiding principles

"Joining together!" - This is the corporate mission that guides our daily work. We apply it to our product program - the world of fastening and assembly technology. 'Joining together!' also shows that we put people centre stage. People inside and outside the company. People who have forged our success in the past. It is people who will build our success in the future.

Böllhoff is a family business and has been for 130 years. Today, the fourth generation of the Böllhoff family manages the company. We have always been an independent enterprise because we believe that independence is one of the guiding principles of good business. We build on our history and look forward to the future thinking of the coming generations. Solid, long-term success is our objective.

Highly satisfied customers
All our efforts are directed towards customer satisfaction. Innovative thinking and acting. A rapid, reliable response. A friendly, business-like approach. All designed to give customers exactly what they want.

Continuous improvement
Group companies are certificated to the highest international standards - proof of our commitment to ca policy of continuous improvement and to becoming a zero defect organisation. We aim to achieve the highest quality standards set by our customers.

Growth
Growth is needed to stay competitive on the global market of tomorrow. Growth means innovative products on developed markets and the successful marketing of our tried-and-test products and services on new markets world-wide.

Market leadership
Our challenge is to become one of the market leaders for everything to do with fastening technology. Our position as a market leader is based on innovation, cost leadership and the ability to generate long-term returns.

Committed employees
'Joining together!' also shows that we put people centre stage. People inside and outside the company. People who have forged our success in the past. It is people who will build our success in the future.

Profitability
For a forward-looking family business, a sustained return on investment is a must for customers, employees and business partners. We strive to achieve new levels of return on capital and turnover in line with market conditions.

Innovative
"We think about tomorrow, today" (Annette Löwen, Marketing Manager, Automotive)

Innovative thinking is basic to all branches of our enterprise. Our primary goal is creating customer advantage through our innovative range of products and services. We do this, for example, through the continuous development of made-to-measure products and services which push out the boundaries of the state of the art.

International
"You will find us wherever anyone is fastening, riveting and joining." (Johann Haig-Linden, Product Manager, RIVKLE®)

Rapid response requires closeness to the customer. You need a global presence to stay close to your customers. Our network of companies across the world gives us the local presence needed to serve our customers quickly and efficiently. Streamlined procedures ensure that each employee in the decision making process has the answers you need. This guarantees that services are provided quickly, effectively and efficiently. Think globally - Act locally

Friendly
"A smile never made anyone poor." (Dr. Wolfgang W. Böllhoff, Chairman of the board)

We are a service enterprise. A service oriented approach governs all our dealings with customers and business partners. Friendliness builds trust and trust is the foundation of a solid partnership. As a partner to innovative industrial businesses we give our customers advanced solutions accompanied by a large helping of friendliness. Partnership needs perspective

Reliable
"I make no compromises on quality. Uncompromising precision is our business." (Monika Buschinski, Quality Control Department)

Quality and service are two business factors which can be measured. Our quality management systems are audited and certificated according to a wide range of international standards. We have, for example, certification to ISO/TS 16949 - the automotive industry's highest standard world-wide. Quality assurance is implemented at all our sites world-wide and our QM systems ensure that our customers get a smooth, reliable service wherever they are.

Courage, fairness and loyalty have been the cornerstones of our company culture for four generations. Our success has benefited our customers, our business partners and our employees.

Courage is the foundation of our approach to business. It pervades every level of our organisation. In everyday practice it translates into positive thinking, a dynamic approach and high levels of motivation.

Fairness is the guiding principle in all our dealings with customers, employees and business partners. It is an indispensable part of our relationship with all company members. Fairness also means mutual respect, team spirit and openness. A principled, fair approach is what our employees and business partners have come to expect from us.

Loyalty is the way we maintain and build our corporate identity as an independent, family-managed enterprise. We are convinced that loyalty to oneself and to one's principles brings success in the future.